Many user reviews mentioned that Eventbrite has limited customization and that landing pages could use more flexibility. This is less than ideal if you’re hosting large-scale events. Many marketers mentioned that the payment process is lengthy and a bit clunky. This is a huge red flag for campaign reporting and showcasing event ROI. It lacks the modern interface that most B2B marketers are used to with enterprise tools.Ī few users mentioned that the reports generated were not intuitive and even inaccurate in some cases. While Eventbrite’s event marketing suite sounds, well, sweet, many users find the templates and branding of the platform antiquated. The platform is very limited here and doesn’t allow for the beautiful branding that attendees expect in a modern online event. Marketers, in particular, mentioned that there’s a large gap when it comes to design customization. Many people mentioned the Cvent survey feature is not flexible or easy to use. Post-event surveys are essential for collecting real-time attendee feedback.
This can lead to an experience that falls flat and feels more like an Eventbrite call than an event. Many user reviews note that Cvent has very limited video production capabilities, like chat publishing, overlays, or tickers. This makes it difficult for new event organizers or speakers to get up to speed quickly. They do offer support for virtual, but customers find it clunky and complicated, especially for simple events like webinars.Ĭvent has a lot of bells and whistles, and it can take a lot of training to really learn the platform. While Cvent is ideal for almost any in-person experience, they fall short when it comes to building beautiful online events.
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